---
title: 09. Header and Footer
description: "## Header & Footer Settings (Single Form / Single Agent) ![Preview of footer content setting](https://wpchathelp.com/wp-content/uploads/2025/08/header-footer-single-scaled-1.webp) When using the **Single Form** or **Single Agent** layout, the Header & Footer tab lets you configure the header section of the chat box, as…"
url: "https://wpchathelp.com/docs/header-and-footer/"
updated: "2026-04-13"
category: 3. Floating Chat
---

# 09. Header and Footer

## Header & Footer Settings (Single Form / Single Agent)

![Preview of footer content setting](https://wpchathelp.com/wp-content/uploads/2025/08/header-footer-single-scaled-1.webp)

When using the **Single Form** or **Single Agent** layout, the Header & Footer tab lets you configure the header section of the chat box, as well as compliance and footer options.

### Box Header

1. **Agent Photo Type**
   - Choose what type of photo/icon is shown for the agent in the chat header.
   - Options:
     - **Default** → Uses the system default icon.
     - **Custom** → Upload your own photo or logo.
     - **None** → Hides the photo completely.
2. **Agent Name**
   - The name displayed for the agent in the chat header.
   - Example: *John Doe*
3. **Subtitle**
   - A short description or status message shown under the agent name.
   - Example: *Typically replies within a day*
4. **Bubble Header Content Position**
   - Decide how the header content is aligned.
   - Options: **Left** or **Center**.

### Box Footer

1. **GDPR Compliance**
   - Toggle ON/OFF GDPR compliance.
   - When enabled, users must accept your policy before starting a chat.
2. **GDPR Compliance Message**
   - Enter or customize the message shown for GDPR compliance.
   - Can include text and links (e.g., to your privacy policy).
   - Example: *Please accept our privacy policy before starting a conversation.*
3. **Loading Text**
   - The text displayed while the chat is connecting/redirecting.
   - Example: *Redirecting…*
4. **Icon for Send Message Button**
   - Select which icon appears on the “Send Message” button.
   - Options include WhatsApp icon, system icons, no icon, or a custom one.
5. **Send Message Button Label**
   - The text displayed on the send button.
   - Example: *Send Message*
6. **Footer Content**
   - Toggle ON/OFF a custom footer message in the chat box.
   - When enabled, your chosen text (entered below) will appear at the bottom of the chat window, useful for displaying disclaimers, promotional notes, or any extra info.
7. **Custom Footer Text**
   - Enter or customize the content shown in the footer when the **Footer Content** option is enabled.
   - Supports text, HTML, or links (e.g., “Chat with us on WhatsApp” or “By chatting, you agree to our terms”).
     Example: `Chat with us on WhatsApp`

---

## Header & Footer Settings (Multi-Agent List / Grid)

![Preview of footer content setting](https://wpchathelp.com/wp-content/uploads/2025/08/header-footer-multi-scaled_.webp)

### Box Header

1. **Bubble Title**
   - The main title shown at the top of the chat bubble.
   - Example: *Need Help? Send a WhatsApp message now*
2. **Bubble Subtitle**
   - A smaller text shown directly under the title, usually guiding the user.
   - Example: *Click one of our representatives below*

### Box Footer

1. **GDPR Compliance**
   - Toggle ON/OFF GDPR compliance.
   - When enabled, visitors must accept your terms before starting a conversation.
2. **GDPR Compliance Message**
   - Customize the text displayed for GDPR compliance.
   - Supports links and formatting.
   - Example: *Please accept our [privacy policy] before starting a conversation.*
3. **Footer Content**
   - Toggle ON/OFF a custom footer message in the chat box.
   - When enabled, your chosen text (entered below) will appear at the bottom of the chat window, useful for displaying disclaimers, promotional notes, or any extra info.
4. **Custom Footer Text**
   - Enter or customize the content shown in the footer when the **Footer Content** option is enabled.
   - Supports text, HTML, or links (e.g., “Chat with us on WhatsApp” or “By chatting, you agree to our terms”).
     Example: `Chat with us on WhatsApp`