WhatsApp Chat Help
WhatsApp Chat Plugin Pricing

WhatsApp Chat Help

Do you want to improve your customer service? Chat Help allows your users to start a conversation from your website…

13. What is the WhatsApp Type field and how should I use it?

The WhatsApp Type field lets you choose whether the chat button connects to a WhatsApp Number or a WhatsApp Group.

  • Number → Visitors can send direct messages to a single WhatsApp number (e.g., your support team or sales representative).
  • Group → Visitors can join a WhatsApp group via an invite link, making it useful for community chats, announcements, or group discussions.

Choose the option that best matches your support or engagement needs.

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Updated on September 12, 2025
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