11. How can I use Dynamic Variables in the “Message From Agent” field (Single Agent layout)?

In the Single Agent layout, the Message From Agent field lets you display a custom introductory message inside the chat bubble. To make this message dynamic, you can insert variables that automatically pull in site details, product data, or user information.

✅ Available Variables #

Global Variables

• {siteTitle} → Website title
• {siteEmail} → Website email
• {currentURL} → Current page URL
• {currentTitle} → Current page title
• {siteURL} → Main site URL
• {ip} → Visitor’s IP address
• {date} → Current date

WooCommerce Variables (works if used on product pages, wrapped in conditionals)

• {productName}
• {productSlug}
• {productSku}
• {productPrice}
• {productRegularPrice}
• {productSalePrice}
• {productStockStatus}

Conditional Blocks

• {PRODUCT_START}...{PRODUCT_END} → Show content only if WooCommerce product data is available.
• {NOT_PRODUCT_START}...{NOT_PRODUCT_END} → Show content when no WooCommerce product data exists.
• {LOGGEDIN_START}...{LOGGEDIN_END} → Show content only for logged-in users.
• {NOT_LOGGEDIN_START}...{NOT_LOGGEDIN_END} → Show content only for visitors who are not logged in.

📌 Example Message Template #

👋 Hello! Thanks for visiting {siteTitle}.  
{PRODUCT_START}I see you’re interested in {productName}. Price: {productPrice}.  
Stock: {productStockStatus}{PRODUCT_END}  
Click below to start chatting with me on WhatsApp!

Result inside chat bubble (on a product page):

👋 Hello! Thanks for visiting MyShop.  
I see you’re interested in Premium Leather Jacket. Price: $149.  
Stock: In Stock  
Click below to start chatting with me on WhatsApp!

👉 Using variables here ensures your agent greeting feels personal and context-aware, helping users start the conversation with less effort.