WhatsApp Chat Help
WhatsApp Chat Plugin Pricing

WhatsApp Chat Help

Do you want to improve your customer service? Chat Help allows your users to start a conversation from your website…

4. Simple Button

The Simple Button layout provides a straightforward WhatsApp button for users to quickly start a chat. It doesn’t display extra agent details—just a button linked directly to your WhatsApp number or group.

  1. Layout Selector – Simple Button: Select the Simple Button layout from the Floating Chat Layout options. This shows only a clickable button without agent profile, subtitle, or header details.
  2. WhatsApp Type: Choose how visitors connect with you:
    • Number → Users send direct messages to your WhatsApp number.
    • Group → Users join your WhatsApp group via an invite link.
  3. WhatsApp Number / Group Link:
    • If Number is selected → Enter your WhatsApp number in international format.
      Example: +880234563246274
    • If Group is selected → Enter your WhatsApp group invite link.n invite link.

👉 A Test link appears automatically so you can confirm it’s working.

  1. Pre-filled Message: Default text that appears inside WhatsApp when the user clicks the button.
    • Helps users start a chat quickly.
    • Can use dynamic variables for personalization (explained in variables section).
    • Example:
      Hello! I have a question about {currentTitle}.
  2. Timezone: Select your timezone to ensure availability hours are matched correctly.
  3. Availability: Set which hours you are available to receive messages.
    • Choose start and end times for each day.
    • Use 00:00 to 00:00 to mark yourself offline for a full day.

Variables for Pre-filled Message #

Global Variables #

  • {siteTitle} – Website title
  • {siteEmail} – Website email
  • {currentURL} – Current page URL
  • {currentTitle} – Current page/post title
  • {siteURL} – Base website URL
  • {ip} – Visitor’s IP address
  • {date} – Current date

WooCommerce Variables #

(Only work on product pages, inside {PRODUCT_START} … {PRODUCT_END})

  • {productName} – Product name
  • {productSlug} – Product slug
  • {productSku} – SKU code
  • {productPrice} – Current product price
  • {productRegularPrice} – Regular product price
  • {productSalePrice} – Sale price
  • {productStockStatus} – Stock status

Conditional Blocks #

  • {PRODUCT_START} … {PRODUCT_END} → Show only on product pages
  • {NOT_PRODUCT_START} … {NOT_PRODUCT_END} → Show only on non-product pages
  • {LOGGEDIN_START} … {LOGGEDIN_END} → Show only to logged-in users
  • {NOT_LOGGEDIN_START} … {NOT_LOGGEDIN_END} → Show only to logged-out users

The Simple Button layout is ideal when you want a minimal chat trigger without extra profile or message box details.

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Updated on September 12, 2025
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ThemeAtelier
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