WhatsApp Chat Help

3. WebHooks

  1. Click on the WooCommerce menu from the top menu.
  2. Turn on the WooCommerce button to show.
  3. Enter the Webhook URL
    Provide the webhook URL from the platform you wish to integrate with, such as Zapier, Pipedream, or Make.com.
  4. Add Dynamic Values
    Customize your webhook payload by including any of the dynamic variables below based on your requirements.

Available Dynamic Variables #

  • {title} – The title of the page where the user clicked the floating button.
  • {number} – The WhatsApp number linked to the button (configured in the plugin settings). Useful for Multi-Agent setups.
  • {site_url} – The website’s base URL.
  • {current_url} – The exact page URL where the user clicked the WhatsApp floating chat.
  • {date} – The date and time when the user clicked the button.
  • {ip} – The user’s IP address.

Advanced Variables #

  • Retrieve Values from URL Parameters
    Enclose the parameter name in single square brackets [ ] to extract values from the URL. If the parameter is missing, a blank value is returned.
    Example: [gclid][utm_source]
  • Retrieve Values from Cookies
    Enclose the cookie name in double square brackets [[ ]] to fetch values stored in the user’s browser cookies. If the specified cookie is not found, a blank value is returned.
    Example: [[ _ga ]]
Example of WebHook value

What are your feelings

Updated on August 19, 2025
Need Help? Chat with us
Agent
John Doe
Typically replies within a day