WhatsApp Chat Help
WhatsApp Chat Plugin Pricing

WhatsApp Chat Help

Do you want to improve your customer service? Chat Help allows your users to start a conversation from your website…

9. How can I use Dynamic Variables in non-form layouts?

For layouts that do not include a form (such as Single Agent, Multi-Agent List/Grid, Simple Button, or Advanced Button), you can still use Dynamic Variables in the Pre-filled Message field. These variables automatically insert useful details into the WhatsApp chat message when the user clicks the button or agent.


✅ Available Variables #

Global Variables

  • {siteTitle} → Your website’s title.
  • {siteEmail} → Website email address.
  • {currentURL} → Current page URL.
  • {currentTitle} → Current page title.
  • {siteURL} → Main site URL.
  • {ip} → Visitor’s IP address.
  • {date} → Current date.

WooCommerce Variables (only apply when used with WooCommerce Button or on product pages; wrap with {PRODUCT_START}{PRODUCT_END} for conditions)

  • {productName}
  • {productSlug}
  • {productSku}
  • {productPrice}
  • {productRegularPrice}
  • {productSalePrice}
  • {productStockStatus}

Conditional Blocks

  • {PRODUCT_START}...{PRODUCT_END} → Show content only if WooCommerce product data exists.
  • {NOT_PRODUCT_START}...{NOT_PRODUCT_END} → Show content when no WooCommerce product data is available.
  • {LOGGEDIN_START}...{LOGGEDIN_END} → Show content only for logged-in users.
  • {NOT_LOGGEDIN_START}...{NOT_LOGGEDIN_END} → Show content for visitors who are not logged in.

📌 Example Pre-filled Template #

Hello, I’m interested in {productName}.
Page: {currentTitle} ({currentURL})
Date: {date}

Result in WhatsApp (on a WooCommerce product page):

Hello, I’m interested in Black Leather Jacket.
Page: Premium Jackets (https://example.com/product/black-leather-jacket)
Date: 29 Aug 2025

👉 These variables make non-form layouts much more powerful, allowing you to pass contextual information like product details, page URLs, and user status directly into the WhatsApp chat.

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Updated on September 12, 2025
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