Explore All Features of the WhatsApp Chat Plugin for WordPress
The WhatsApp Chat Plugin for WordPress gives you everything you need to connect with visitors in real time. From single or multi-agent support to custom floating buttons, shortcodes, WooCommerce integration, and full visual customization — you have complete control over your site’s chat experience.
🟢 Floating Chat Layouts
- No Floating Chat – Disable floating bubble but continue using WooCommerce buttons, shortcodes, or block buttons.
- Single Form Layout – Add a customizable form (name, email, phone, select, textarea, etc.) that sends data directly into WhatsApp.
- Single Agent Layout – One agent with personalized name, photo, message, and availability.
- Multi-Agent List – Display unlimited agents in a vertical list format with search support.
- Multi-Agent Grid – Show multiple agents in a grid view for teams or departments.
- Simple Button – A lightweight floating button for direct WhatsApp chat.
- Advanced Button – A detailed floating button with agent photo, name, designation, online/offline status.
📝 Form Builder (Single Form Layout)
- Add unlimited custom fields: text, email, phone number, textarea, select.
- Field customization: labels, placeholders, required toggle, custom validation messages.
- Select field options with default placeholder + unlimited select options.
- Auto map all form field data into WhatsApp using
{form_fields}
or single variables like{text_1}
,{textarea_2}
. - Create professional-looking WhatsApp forms without extra plugins.
💬 Messages & Templates
- Message From Agent – Greeting text shown inside bubble before chat starts.
- Pre-Filled Messages – Ready-to-send messages that save users time.
- Dynamic Variables Support for all message templates:
- Form Variables →
{form_fields}
,{text_1}
,{textarea_2}
- Global Variables →
{siteTitle}
,{siteEmail}
,{currentURL}
,{currentTitle}
,{siteURL}
,{ip}
,{date}
- WooCommerce Variables →
{productName}
,{productSku}
,{productPrice}
,{productRegularPrice}
,{productSalePrice}
,{productStockStatus}
- Conditional Blocks →
{PRODUCT_START}...{PRODUCT_END}
,{NOT_PRODUCT_START}...{NOT_PRODUCT_END}
,{LOGGEDIN_START}...{LOGGEDIN_END}
,{NOT_LOGGEDIN_START}...{NOT_LOGGEDIN_END}
- Form Variables →
- Example templates included for quick setup.
👨💼 Agent Management
- Add unlimited agents with unique details.
- Customizable agent photo: default, custom, or none.
- Add agent name, designation, and subtitle.
- Individual WhatsApp type: Number or Group link.
- Custom online & offline text for each agent.
- Timezone support: automatically adjust availability.
- Daily availability schedule: set “from–to” times for each day (e.g., Mon–Fri 9–5).
🛒 WooCommerce Integration
- Show WhatsApp button on product pages (before/after Add to Cart).
- Pre-filled WhatsApp messages with full product details: name, SKU, price, sale price, stock status.
- Works with WooCommerce categories and tags.
- WooCommerce variables wrapped with conditionals for dynamic display.
🎨 Button Customization
- Multiple button types: Simple, Advanced, Elementor widget, Gutenberg block, Shortcodes.
- Add agent photo, name, and designation directly in buttons.
- Customize button text, labels, and tooltips.
- Change button icons (2,000+ built-in icon set or upload custom).
- Separate icons for open/close states (circle button & square button).
- Customize button padding, margin, border radius, width.
- Tooltip customization: text, width, background color.
- Advanced Button shows agent online/offline status.
🎭 Bubble & Style Options
- Header & Footer content customization.
- Footer options: send button, GDPR checkbox, privacy policy link, loading text, button icons.
- Auto-open popup after delay with timeout control.
- Multiple animation effects: fade, slide, rotate, flip, scale, random.
- Alternative triggers → Add any CSS class/ID to open the chat bubble.
- Color settings: primary & secondary brand colors.
- Typography control: font family & font weight.
- Layout modes: Light, Dark, Night.
📱 Visibility & Targeting
- Device targeting: Show everywhere, Desktop only, Tablet only, or Mobile only.
- Page targeting: Include/exclude specific pages, posts, categories, products, or tags.
- Theme page support: blog, 404, search results.
- Option to separately control tablet & mobile positioning.
⚙️ Advanced Settings
- Open in new tab toggle for WhatsApp link.
- URL type selection:
- Desktop: API / Web
- Mobile: API / Protocol (deep linking)
- Cleanup on uninstall → Option to remove all plugin data from DB.
- Backup & restore → Export/import plugin settings.
- Custom CSS → Style the plugin elements freely.
- Custom JavaScript → Add animations, tracking, or behaviors.
📊 Analytics & Tracking
- Google Analytics integration → Track WhatsApp interactions as events.
- Set custom event name (default: “Chat Help”).
- Add custom parameters with dynamic variables:
{number}
,{group}
,{title}
,{current_title}
,{url}
,[utm_source]
,[[cookieName]]
. - Full support for cookies and URL parameters.
🔗 Webhooks
- Trigger Webhook URLs when users interact with WhatsApp button.
- Pass chat data instantly to CRM, Zapier, Integromat, or other apps.
- Add custom key-value pairs with dynamic variables, cookies, and URL parameters.
🌍 Language & Localization
- Fully translatable using
.po
&.mo
files. - Supports Poedit, Loco Translate, TranslatePress, WPML, Polylang, Weglot.
- Translation-ready for all button labels, tooltips, messages, and templates.
🔐 GDPR & Compliance
- GDPR checkbox option before starting chat.
- Customizable GDPR message with privacy policy link.
- Easy to integrate with compliance workflows.
📦 Licensing & Updates
- Packages: Single Site, 5 Sites, Unlimited Sites (yearly or lifetime).
- Easy license activation & renewal.
- Upgrade path (e.g., Single → 5 sites → Unlimited).
- Automatic one-click updates inside WordPress dashboard.
📚 Support & Resources
- Step-by-step documentation with screenshots.
- Quick Start Guide.
- Video tutorials.
- Pre-sales questions answered in dedicated section.
- Priority support with active engineers.